We will ask for verification documents to confirm your age and identity
KYC & Documents
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
If I needed to verify my account, there is a dedicated ‘Verification’ page in the ‘My Account’ section. Here I found all the info I needed about which documents to provide and why in an FAQ style layout. There’s no dedicated upload portal though; it just says to upload documents via email or as an attachment in live chat when connected to an agent. This real money slots way of doing things always feels less secure to me than having a place to upload my required documents.
Also on the verification page, there’s a status bar. Mine was glowing red to show that my account isn’t currently verified, having not completed any KYC checks. I like this ability to view the status at a glance as some casinos hide this away and leave you second-guessing.
As it turned out, I was able to make two withdrawals, totalling ?, without the need to supply any documents or verify my account.
Banking
We support a range of payment methods for your perusal. We do not charge any fees for deposits and withdrawals. However, withdrawals made via bank transfer ount is ?20.
- Debit Cards
- Ewallets
- Prepaid vouchers
Clicking on ‘Deposit’, I was presented with a full list of payment options, fees, timescales and minimum amounts. I selected Mastercard and got a popup telling me that my player funds were to be held in a separate and secure account by L&L Europe Limited. There was also a link to set up my playing limits here. All good so far.
I clicked ‘Proceed’ and filled in my Mastercard Debit details at the next screen. Once I clicked ‘Deposit’, it took just a few seconds to be returned to the main casino lobby with my ?40 cash balance and ?40 bonus balance showing. (περισσότερα…)